How can we help?
Answers to common questions about SwipeMyJob, and how to reach a person.
Report a problem in the app
In SwipeMyJob, tap the speech-bubble icon on any screen (or Settings → Report a problem). It includes your app version and device so we can fix it faster.
Common questions
I swiped right. Was my application sent?
Open the Applications tab. Applying means we're filling in the form now; Submitted means the employer received it; Needs your answer or Code needed means we're waiting for you. Tap an application to see its timeline and a receipt of exactly what was sent.
The employer emailed me a code. What do I do?
Open the notification (or the application marked Code needed), then type or paste the whole code exactly as it appears in the email and tap Verify and submit. Didn't get it? Check spam and use the newest email for that job; after a minute you can tap Send a new code.
A job says "1 question first". Why?
That employer's form asks something your profile doesn't cover. Answer it once in the app (written questions start with an AI draft you can edit) and tap Approve & apply.
An AI answer is wrong. Can I change it?
Yes. Every AI draft is editable, you can tap Draft again, or write your own. Nothing is sent until you approve it.
How do I change my profile, resume or job preferences?
Go to Settings in the app. Changes apply to future applications; applications already sent can't be changed or recalled.
Can I cancel an application?
An application waiting for you (Needs you) can be removed and nothing is sent. Once an application has been submitted to the employer it can't be recalled through SwipeMyJob.
How do I manage or cancel my subscription?
On iPhone, subscriptions are handled by Apple: open the Settings app → your name → Subscriptions → SwipeMyJob. Swipes are only used when an application is actually sent.
How do I download or delete my data?
In the app: Settings → Download my data, or Settings → Delete account. You can also request deletion by email.